Your Trusted Partner in Automotive Accident Repairs & Claims Management

We specialize in Automotive Accident Repairs and Claims Management

Operating Hours
Monday to Friday – 9.00am to 6.00pm
Saturday – 9.00am to 4:30pm
24h Towing Service Team : 03-9221 5488 / +6017-381 1198
Whatsapp HQ Team : +603-9221 8488 / +6017-291 1198

Your Trusted Partner in Automotive Accident Repairs & Claims Management

We specialize in Automotive Accident Repairs and Claims Management

Operating Hours
Monday to Friday – 9.00am to 6.00pm
Saturday – 9.00am to 4:30pm
24h Towing Service Team : 03-9221 5488 / +6017-381 1198
Whatsapp HQ Team : +603-9221 8488 / +6017-291 1198

Our Partners

A few things about Reliance :

EXPERTISE

The management team has experience repairing accident-damaged vehicles in 4+ countries

CUSTOMER SERVICE

· We pride ourselves in keeping our customers updated through the repair process
· We try and make the car repair process as easy as possible

QUALITY REPAIRS

· We are focused on fixing your car correctly the first time
· We ride ourselves in fixing the car with your safety front of mind

Why Choose Reliance Workshop?

Established in 1991 with a solid foundation in automotive repair.

Fully Equipped Workshop Spanning Over 70,000
sq.ft at KL City Center.

Serve over 100,000 individual and corporate
customers.

Fast, Transparent Insurance Claim Process.

Professional and Courteous Team.

Real-Time Progress Updates.

Strict Quality and Safety Standards.

Nationwide Network in Expansion.

Reliance Workshop (HQ)
Spans Over

70,000 sq/ft

supported by 20+
insurance partners,
35+ years of combined
leadership experience,
and has served 60,000+
car owners since 1991.

Our Mission

At Reliance, our mission is to simplify,
streamline, and elevate the car accident
claims and automotive repair experience
for every customer we serve. We are
committed to delivering a seamless journey
from the moment an accident occurs to the
full restoration of the vehicle.
By combining deep industry expertise with
modern technology and a customer-first
mindset, we aim to reduce stress, minimize
downtime, and ensure peace of mind for all
our clients. We strive to set a new standard
in trust, transparency, and service quality in
Malaysia’s automotive sector.

2025

Innovation Technologies

Mission And Vision

Our Vision

To become Malaysia’s leading insurance
panel workshop and the benchmark
for market-leading car repair service
providers. We aim to be recognized
nationwide for our service excellence,
reliability, and innovation in automotive
repair and accident claims.
Through continuous improvement and
forward-thinking solutions, we strive to
meet and exceed the evolving needs of
our customers and partners throughout
Malaysia.

What To Do Immediately When You Have An Accident?

Step 1

Take a picture of the damaged cars

Step 2

Get the NRIC of the other driver

Step 3

Take details of the location of the accident

Step 4

Go to the nearest police station and report the accident (Contact Reliance if you need help with this)

What To Do Immediately When You Have An Accident?

What To Do If My Car Is Drivable?

The logical choice for the best in Automotive Repairs and Claims Management

Welcome to
Reliance Workshop

Reliance is energized and focused on delivering on a promise to its customers to provide Transformative Accident Repair Industry Solutions.

To reimagine the way motor claims and repairs are managed for our partners. By simplifying and solving their problems through innovation to create exceptional outcomes for our partners, their customers and our people.

To DRIVE INNOVATION, EXCELLENCE and earn TRUST

Explore Our Services

Reliance is truly an end to end provider of claims and accident management services. Here you will find a list and description of the multitude of services we offer.

Insurance Accident Claim

RELIANCE assists with processing insurance claims related to automotive accidents

24-Hours Towing Service

RELIANCE offers towing services round the clock, in case of vehicle breakdown or accidents.

Autovehicle Body

Provides repairs for vehicles that have sustained damage to their body, including dents and scratches.

Aircon Servicing

Offers air conditioning services to ensure that vehicles remain cool and comfortable.

Panel Beating & Welding

We repair damaged vehicle panels and performs welding to fix any structural issues.

Spray Painting

Spray painting services to restore a vehicle's appearance after an accident.

Wheel Alignment & Balancing

Ensures that wheels are properly aligned and balanced to avoid issues with steering and handling.

Cushion Upholstery

Upholstery services to repair or replace cushions in vehicles.

Electrical Wiring Work

Electrical wiring services to repair or replace damaged wiring in vehicles.

Engine Repair / Overhaul

Engine repair and overhaul services to ensure that vehicles are running smoothly.

Windscreen Repair / Replace

Windscreen repair and replacement services to fix chips or cracks or replace the entire windscreen if necessary.

Car Wash And Polish

Car washing and polishing services to restore a vehicle's appearance.

Testimonials

Our Clients

Real experiences, real results

" Finding a reliable and trustworthy repair service for my vehicle was a concern, but I was glad to find this one. They quickly diagnose problems and efficiently fix cars. I was impressed with the quality of their work and their attention to detail. "

" The repair technicians impressed me with their professionalism and expertise. They fixed my vehicle quickly and provided valuable advice for future maintenance. Their commitment to customer satisfaction was evident. I am grateful to have found them! "

" Fantastic experience with Reliance. The staff were incredibly friendly and accommodating, making sure to address all of my concerns and ease my worries. Their meticulous attention to detail and their dedication to providing exceptional customer service was amazing too! "

" I bought my car in for assessing and was pleasantly surprised by the level of service I received. I appreciated that they thoroughly checked my car and alerted me to any potential issues before they became bigger problems. I will definitely be back! "

" I had an excellent experience at Reliance and have recommended them to friends and family. During the check, the ensured my car was running smoothly and explained the process in detail. Their prices were fair and the quality of work was outstanding. "

" I was in a predicament when my car broke down unexpectedly, but Reliance team came to the rescue. They diagnosed the problem and had my car fixed the same day. I was impressed by their high level of customer service. I highly recommend them! "

Contact Us

Reliance is a trusted partner and major contributor of investing capital
into the Motor Vehicle Repair Industry.

As a growing global business, Reliance believes performance and success begins with fixing every vehicle to a high quality, and high safety standard.

These quality standards are backed by our day to day commitment to provide excellent customer care and service.